How Our Hotel Booking App Is Revolutionizing Your Property
An effective guest loyalty program that help hotels make operational improvements, improve customer engagement, boost conversion rates, and personalize the entire guest experience.
Why our hotel booking app is a good idea for your hotel?
Already 30% of leisure travelers use mobile app to find hotel deals. So, there are good reasons for hotels to offer a mobile app. In case your property is still weighing the benefits of launching a mobile app, here are few reasons why offering one will pay off for your hotel. In an industry where service is king, an apps will greatly help you perfect this. Even if you’re a smaller hotel, the option is still viable and will make things easier for both parties.
More Optimised Booking Experience
Once a guest has downloaded your apps they’ll have instant access your hotel information and be able to book within a couple of thumb-touches if they choose to. This will save time on both ends and give your guest a more positive experience.
Help You Track More Guest Data
An apps will give you easier and more concentrated access to guest information and behavior traits across the booking journey and during their stay. Data is one of the most powerful tools at your disposal when developing pricing or marketing strategies because it allows you to make accurate predictions and informed decisions.
Maintain Brand Awareness For Your Hotel
Apps is one of the biggest and most used commodities on a person’s smartphone so if your apps has been downloaded, a user will likely see it every day and have it top-of-mind when they choose to research accommodation.
Increase Customer Service Experience At Your Property
Today’s guests expect a smarter experience. Not only will your hotel app service a guest during their booking stage but throughout their stay. They can use your app to chat directly with hotel staffs or they can order needed things from a list on their mobile phone while you’ll be instantly notified. By this way all requests will be organized and automated, making life easier for everyone and relieve the burden on hectic front desks.
An Effective Guest Loyalty Program
A hotel app will provide a better platform to house your guest loyalty program by allowing the guests to collect points. You can provide interesting incentives for guest to book direct while points can be redeemed to pay the following stay. Majority of the guests would be most likely to book direct if a hotel offered a room upgrade as an incentive. Often an add-on like this won’t break the bank at your business but can be a powerful motivator for guests to ‘book direct and save’.
Strengthening Brand Loyalty
The apps can also be used to monitor reviews after or preferably during their stay. It’s a tracking tool which property can quickly respond to negative feedback, observe general trends in guest sentiment, and identify areas where service levels can be improved. Utilizing hotel ratings positively strengthen hotel’s brand loyalty.
Mobile app offered by hotels is still rare. A study showed that 74% of hotels surveyed are aware of the importance of booking via a mobile app for their guests, but only 1/4 of properties are taking advantage of this opportunity. Therefore, by offering their own apps, a hotel can create an important competitive advantage over properties who have not yet launched one, as the demand on the customer side is high, but the offer on side of hotels is still low.
Act As A Tour Guide
You can use your apps to give guests the best advice about where to go to eat, what attractions to visit, and the best sights to see in your local area. We have compiled travel info into this with an interactive map to ensure guests don’t get lost and can better organize their itineraries.
User Profiles & Authorization
Forms for users to register and log in, using the email address or Facebook login. The profile itself helps users to save their preferences and personal information.
Customers can chat directly with hotel staffs or they can order needed things from a list on their mobile phone.
Booking Via Mobile
One can choose a necessary hotel using search by city. A person can review future reservations.
Guest get access to hotel nearby travel info, city guides, local maps etc.
All app users can get rewards for being members. The app helps them get lower prices and earn member points for future.
Inform users about special promotion offers. Motivate customers to purchase from you, pushing up sales and conversion.
Analyze booking trends and patterns for optimizing revenue.
Be your mouthpiece and practise people buys people concept.
Why Choose Us?
While these examples all represent the sexier side of our hotel booking app, the technology can also help hotels make operational improvements, improve customer engagement, boost conversion rates, and personalize the entire guest experience. Extend this convenience further by partnering with local operator and attractions so guests can enjoy more privileges via your own apps. You have more flexibility and the personal touch. Make use the environment you can control: your platforms - apps and benefit from the power of our Hotel Consortium.